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    3. Maintenance

      KAUP service technicians and repair mechanics are at your disposal.

      As the professional supplier of attachments for forklift trucks KAUP-East (Xiamen) FLT Attachments Co., Ltd. will provide the customer with professional and quick after-sale service.

      We currently have eleven after-sales engineers, an experienced and professional team for after-sales service. The average length of service of these after-sale engineers is seven years, they have rich and professional skills in the installation, fault finding, repair and maintenance of attachments, so that we can give the customer the professional technical advice and technical support on site. With the business growth of our company our after-sale service team will continue to grow in the future.

      Since KAUP came to China in 1996 we have set up a perfect after service network step by step. At present we have eight agencies which cover most areas of China and, due to this, we can provide the customer with after-sales service quickly. Our company will, according to the development of the market, continue to expand our service network in order to provide better service to our customers.

      We provide our customers with following technical service: attachment installation, attachment debugging, attachment repairing, attachment maintenance etc. If you need anything please contact our regional engineers or our after-sale service department at any time.

      KAUP Service Hotline:

      The KAUP service team is at your disposal 365 days a year, between 8.00 and 20.00 UTC+8, for technical support. Ordering spare parts is only possible during our business hours (Monday-Friday: 8.00 – 16.45 UTC+8).

      Contact information of our after-sales service department in Xiamen:  

      - Mobile phone: +86 138 060 082 53

      - Telephone: +86 592 619 161 1

      Your corresponding regional after-sales engineer you can find under service contacts.

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